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Effective Customer Service

Course Description

Effective customer service means that the customers needs are met and exceeded where possible. This course explains the philosophsy of customer service and practical strategies to ensure that individuals in your care home receive exceptional service.

Learning Outcomes

Course Code:
AOC17126-B-R-UK
Course Availability:
Available in 2022
Topics:
Rights & Responsibilities
Library:
Residential Care Course Library
Collection:
Individual Support
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