Course Description
This course explores the different ways that people communicate and strategies to ensure effective communication in your role.
Learning Outcomes
By the end of this course, you should be able to:
* Understand the importance of effective communication at work
* Understand how to meet the communication and language needs, wishes and preferences of individuals
* Understand how to promote effective communication, including accessible formats and support
* Understand the principles and practices relating to confidentiality
* Use appropriate verbal and non-verbal communication
* Support the use of appropriate communication aids/technologies
Course Code:
AOC17317-B-HR-UKCourse Availability:
Available NowTopics:
Library:
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