Our mission

Our purpose is to inspire learners to improve the quality of their life and the lives of others

Inspired learning that improves quality of life

For us, the learner is always the hero. We recognise they make a significant and positive difference to the lives of some of the most vulnerable people in our society.

We’re passionate about engaging, informing and inspiring learners. By using innovative, blended learning approaches we can better impart knowledge, insight and experience to empower our learners to raise industry standards and ultimately enhance and improve the quality of care they provide.

Altura Learning is committed to providing flexible, responsive and innovative learning solutions of the highest quality that meet the needs of both employers, employees and individual learners. Coupled with a dedicated team that strives for excellence, we focus on maximising learning outcomes, personal growth and achievement.

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Our Values: Shaping our culture, brand and success

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    Customer Success

    We are driven by a will to achieve but it’s not just about us. Our success 
is always determined by that of our customers. We build genuine partnerships based on mutual respect and focus on the personal development of our team, care providers, individual learners or the care recipients.

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    What if

    Best practice is essential 
but it’s never enough. We are passionate about making a meaningful difference to the lives of our learners and the people they support. That’s why we constantly challenge ourselves and each other to explore new ideas and create better approaches.

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    Enjoy the journey

    We not only believe in what we do, we love it. Whether we are creating course content, fostering relationships or educating learners we are passionate about making the experience exciting and memorable. The more we enjoy the journey, the more everyone benefits.

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    Own it

    Ownership is the foundation of the ‘can-do’ attitude that binds and drives us. We are all accountable and committed to finding solutions. We make things happen.

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    Outstanding

    Integrity, honesty and a passion to deliver exceptional quality is at the core of everything we do. Natural team builders and collaborators, we actively seek opportunities to work together to improve the effectiveness of learning in our industry.

Our Story

“The root of happiness is altruism – the wish to be of service to others”

Inspiring learning that improves quality of life

Our founders built everything from scratch, responding to a gap they identified in the care market: making sure carers were receiving specific training and a unique learning experience. We’ve always been passionate about providing the best service to our members and innovating learning in the care sector. We can proudly say that giving to others has always been and will always be at the core of our DNA.

For more than 20 years, we’ve created high quality, media-rich learning solutions for those working in or aspiring to work in the residential or home care sector. Now, with the support of our clients and our parent company Bolton Clarke, we are expanding into new sectors, introducing new high-end software and technology and delivering accredited learning solutions.

Our new name and brand, Altura Learning, further emphasises our ambition. Inspired by altruism and altitude, ‘Altura’ is as unique as we are. It conveys a genuine passion to always aim higher and the selfless desire of our learners and industry to improve people’s quality of life.

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700+
Care providers & partners
5
Industry awards & counting
  • 1980's

    1980's

    First TV Training Network

    The founders developed the art of live interactive satellite television back in the 1980′s, setting up the first successful TV training networks for doctors and pharmacists throughout Australia.

  • 1990's

    1990's

    TV Programs that engage, inform, inspire. 

    When they turned their focus to the care sector they had a simple vision: quality of care for older people could be transformed by making TV programs that engage care staff in learning, inform them about quality practice and inspire them to strive for better outcomes.

  • 1990's

    2003

    Aged care channel (ACC TV) is launched 

    When ACC was launched in Sydney back in 2003, this winning formula was enthusiastically embraced by the Australian care sector, where soon, nearly two in every three care facilities became ACC members. We’ve always been passionate about providing the best service to our members and innovating learning in the care sector. We can proudly say that giving to others has always been and will always be at the core of our DNA.

  • 1990's

    2009

    ACC is launched in the UK

    The success of ACC in Australia impressed industry leaders in the United Kingdom who invited the Australian team to set up a UK version with a particular focus initially for residential care providers. Early recognition of Skills for Care and the National Skills Academy for Social Care was achieved and ACC soon built a solid founding membership.

  • 1990's

    2017

    ACC is launched in Ireland & New Zealand

    2017 saw Aged Care Channel launch in both New Zealand and Ireland.

  • 1990's

    2018

    ACC becomes Altura Learning

    ACC becomes Altura Learning. Altura Learning expands its activities into social care and new high-end software and technology.

Our Team

Meet our outstanding leadership team

Yvie Webley
Chief Executive Officer

Yvie is the Chief Executive Officer Altura Learning and Altura Learning Academy and is a graduate of the Australian Institute Company Directors – GAICD and has qualifications in health management, marketing, finance and public relations and more than 25 years’ experience across the health and aged care sectors. Prior to joining Aged Care Channel (now Altura Learning), Yvie was Healthcare Director Australia at Sodexo. She gained extensive experience in identifying and realising market opportunities and implementing continuous innovation to meet changing market needs together with developing strong commercial relationships through solid partnerships. Yvie’s expertise, professionalism and personal values have resulted in a competitive advantage in all the markets she has operated.

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Grant Ricker
Chief Operations Officer

Grant is the Chief Operations Officer of Altura Learning and Altura Learning Academy. He joined the company 10 years ago and has Masters qualifications in Health and Project Management. With his international experience, Grant has successfully launched the brand in the UK, Ireland and New Zealand, developed new innovative learning solutions, and led the transformation of the group.

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Dympna Baker
Group Manager Finance

Dympna is the Group Manager Finance. She is a qualified CPA with more than 15 years experience in senior finance positions. Dympna has a diverse background across a wide range of sectors in both large international and SME organisations.

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Steve Iliffe
Group Manager Content & Production

Steve is the Group Manager Content & Production. His background is in television and corporate production. For more than 20 years, Steve has helped large organisations and government agencies craft high quality promotional and educational video content.

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Bruce Adams
Head of Sales Europe

Bruce is the Head of Sales in Europe. He manages the wonderful Altura Learning customer success teams in the UK & Ireland who are committed to quality and innovative learning outcomes for our customers. With over 15 years experience in the health & social care industry, Bruce has a strong passion for the sector, and all the brilliant people who work within it.

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Nicola Burton
Learning and Development Manager

Nicola Burton is the global Learning and Development Manager. She is a Registered Nurse with over 25 years of experience in acute and aged/social care. She is passionate about organisational, and learning and development and loves to support Altura Learning’s customers to get the most out of our extensive content and resources.

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Jan Mcallister
Customer Service Manager

Coming Soon

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Tim Lambert
Technical Customer Success Manager

Tim helps new Customers to implement Altura’s rich content while keeping the technical issues at bay. He has 20 years of experience in the IT industry and he is a Certified ITIL V3 Expert. Away from work Tim spends his time exploring Sydney’s many ethnic restaurants.

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Emma Proffitt-White
Customer Success Manager

Emma provides current, new and prospective customers with innovative solutions for their organisations’ training needs. Coming from a customer service and project management background within the IT industry Emma has experience working with diverse organisations and stakeholders. Emma possesses a ‘can do’ attitude and enjoys working with our wonderful customers.

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Katy Smith
Project Manager

Katy runs our Project Management Office ensuring all our internal projects meet our strategic goals as well as project managing initiatives with our partners and members. Katy thrives on a challenge and with a background in video production and over 17 years of experience in the health and social care sector.

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