Our mission
Our purpose is to inspire learners to improve the quality of their life and the lives of others
Inspired learning that improves quality of life
For us, the learner is always the hero. We recognise they make a significant and positive difference to the lives of some of the most vulnerable people in our society.
We’re passionate about engaging, informing and inspiring learners. By using innovative, blended learning approaches we can better impart knowledge, insight and experience to empower our learners to raise industry standards and ultimately enhance and improve the quality of care they provide.
Altura Learning is committed to providing flexible, responsive and innovative learning solutions of the highest quality that meet the needs of both employers, employees and individual learners. Coupled with a dedicated team that strives for excellence, we focus on maximising learning outcomes, personal growth and achievement.
Our Values: Shaping our culture, brand and success
Customer Success
We are driven by a will to achieve but it’s not just about us. Our success is always determined by that of our customers. We build genuine partnerships based on mutual respect and focus on the personal development of our team, care providers, individual learners or the care recipients.
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What if
Best practice is essential but it’s never enough. We are passionate about making a meaningful difference to the lives of our learners and the people they support. That’s why we constantly challenge ourselves and each other to explore new ideas and create better approaches.
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Enjoy the journey
We not only believe in what we do, we love it. Whether we are creating course content, fostering relationships or educating learners we are passionate about making the experience exciting and memorable. The more we enjoy the journey, the more everyone benefits.
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Own it
Ownership is the foundation of the ‘can-do’ attitude that binds and drives us. We are all accountable and committed to finding solutions. We make things happen.
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Outstanding
Integrity, honesty and a passion to deliver exceptional quality is at the core of everything we do. Natural team builders and collaborators, we actively seek opportunities to work together to improve the effectiveness of learning in our industry.
Our Story
“The root of happiness is altruism – the wish to be of service to others”
Inspiring learning that improves quality of life
Our founders built everything from scratch, responding to a gap they identified in the care market: making sure carers were receiving specific training and a unique learning experience. We’ve always been passionate about providing the best service to our members and innovating learning in the care sector. We can proudly say that giving to others has always been and will always be at the core of our DNA.
For more than 20 years, we’ve created high quality, media-rich online care training for those working in or aspiring to work in the residential or home care sector. Now, with the support of our clients and our parent company Bolton Clarke, we are expanding into new sectors, introducing new high-end software and technology and delivering accredited learning solutions.
Our new name and brand, Altura Learning, further emphasises our ambition. Inspired by altruism and altitude, ‘Altura’ is as unique as we are. It conveys a genuine passion to always aim higher and the selfless desire of our learners and industry to improve people’s quality of life.
700+
Care providers & partners
5
Industry awards & counting
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Our Team
Meet our outstanding team
Paul Goudie
Chief Executive Officer
With over 20 years of experience in education and technology, Paul Goudie’s strong background in educational product development, executive leadership, and quality improvement programs makes him a key driver of innovation and excellence for Altura Learning.
Previously holding senior leadership roles at Swinburne University and Goodstart Early Learning, Paul excels in driving workforce development in the care, IT, and digital media
sectors. He also received the prestigious ISS International Practitioner VET Fellowship in 2023 and collaboratively established the Cyber Academy with Deloitte, demonstrating his
commitment to developing job-ready talent.
RICHARD HELMS
Chief Financial Officer
A Chartered Accountant with more than 20 years of experience, Richard has led finance and operational teams in Australia & New Zealand, Germany and the USA.
With a focus on financial and operational efficiency, effectiveness and compliance, Richard has successfully initiated and led organisational transformation, productivity and change management projects across a variety of industries and organisations ranging from large multi-nationals to ASX listed companies to smaller start-ups.
Mish Fawke
General Manager Altura Learning UK
Mish Fawke, an award winning Business Leader, joined Altura Learning in November 2023. Most recently she worked at MJF Consultancy, where she was Founder and Director, focusing on business transformation, change management, learning & development and customer experience. She has worked across a broad reach of both blue chip and SME industries, operating in the world of waste management, transport, rail and retail to name a few.
Mish brings with her a wealth of experience in successfully transforming teams and companies, ensuring that they reach their true potential and is delighted to have joined Altura Learning this year. Having cared for her elderly parent and siblings in recent years, she has a keen interest in ensuring people have access to high quality learning content for the good of patients and loved ones.
Robin Smith
General Manager - Information Technology
Robin Smith has a strong technical background with certifications in Architecture, Cyber Security and IT Leadership (CISA, CISM, CRISC and TOGAF). Robin has over 20 years of IT experience and has led local and global technology teams. He has helped organisations by delivering IT solutions and strategies for Finance, eCommerce, Travel, eLearning and Government sectors in high traffic and high volume environments.
Robin helps Altura Learning to implement the IT strategy and technology investments to align with business goals.
COLLEEN FITZ-GERALD
Senior Nurse Educator and Researcher
Raie Walker
Customer Service and Implementation Manager
I am Raie, Altura Learning’s Customer Service and Implementation Manager. I have worked in Customer facing roles for 30 years, performing varied roles across many sectors. These include Banking, Retail, Education and Care. I am passionate about helping our customers achieve value, through meeting their needs whilst fostering long term relationships that continue to deliver a positive experience, both now and in the future.
Naresh Patel
Business Development Manager
I’m Naresh Patel, Business Development Manager for Altura Learning. Being a massive Liverpool FC fan you’ll find me at Anfield, belting out ‘You’ll Never Walk Alone’ with the passion of a thousand Scousers, because hey, it’s not just a football club, it’s family.
Craig Varney
Business Development Manager
I’m Craig Varney, one of the Business Development Managers here at Altura Learning. The thought of being in a role that could positively help a person/organisation is what attracted me to working for Altura, helping people excel in their roles.
In my spare time I enjoy spending time with the family travelling, and when I get the chance I love a game of golf, although the game of golf doesn’t always seem to love me.
Anthony Oniah
Business Development Manager
Anthony is an experienced sales and business development executive working in sales across 60+ countries, including liaising with governments, NGOs, and public/private education projects. He is thrilled
to be working for Altura Learning, as having also been a Manager of a care home in his past, he truly understands the needs of his customers, particularly when it comes to sourcing the best e-learning package for their staff and ensuring they are fully compliant
Michelle Nicholls
Business Support Manager
I am the Business Support Manager looking after all the facilities, finance, sales, events, customer service and much more. I have been with Altura learning for 9 years and really enjoy supporting both our customers and our wonderful team.