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Altura Learning Online Customer Service Care Training
10 Ways Care Organisations Can Improve Customer Service
September 21, 2017

When running a successful care organisation, your care staff are constantly dealing directly with people in their most personal and often private moments. From companionship to personal care, it’s important to always show compassion and empathy to those you are caring for and adapt quickly to their needs. Here are 10 Ways to Improve Customer Service at Your Care Organisation.

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Altura Learning Online Privacy Care Training
Privacy and Confidentiality
July 28, 2017

Via ACC on demand, explain legislative requirements and the importance of maintaining privacy and confidentiality as well as principles around information sharing.

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Altura Learning Online Empathy and Understanding Care Training
The Power of Active Listening: How to show Empathy and Understanding
July 25, 2017

Communication is never easy. Taking a thought from your mind, translating it into words, and then having those words heard, and properly interpreted into meaning by another person is going to be difficult under the best of circumstances. One way to make the process easier, though, is for the listener to be active. Active listening is about more than hearing the words someone is speaking; it’s about being really and truly involved in the conversation.

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Altura Learning Elderly Healthy Weight Online Care Training
The Importance of Maintaining a Healthy Weight in Older Age
July 4, 2017

No matter your age, maintaining a healthy weight must always be of the utmost importance when considering your overall health and progress. While the process of aging may lead to some fluctuations in weight, having an overall healthy body weight ensures that you are leading a better lifestyle.

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Altura Learning Elderly Online Care Courses
Manual Handling: Use of Equipment to Assist Clients
June 27, 2017

Available now at Altura Learning and streaming. Develop the skills to use manual handling equipment safely and effectively to move people in a home care setting.

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Altura Learning Online Fire Safety Care Training
Fire Safety for Older People: How To Make Sure You Are Prepared
June 20, 2017

Fires are a serious danger, but those over the age of 65 are even more at risk. According to The Federal Emergency Management Agency, seniors are more than twice as likely to die in a fire as the general population. Once a senior gets over 85, that risk quadruples. So, while fires pose a risk to all of us, it’s important to make sure there are precautions in place to protect seniors in particular in the case of unexpected combustion. Here is some great advice about fire safety for older people to keep in mind.

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Altura Learning Social Care Online Courses
Healthy and Happy: The Importance of Celebrating Life Milestones
June 13, 2017

We cherish special life milestones like birthdays and anniversaries for a reason. They represent continuity and growth, the unbroken threads that shape a person’s life. They are a sign of triumph over adversity, of strength, and of hope, particularly in the later years when they represent decades of experience. The importance of celebrating life is reflected in physical and mental health, community and family relationships and a healthy self-concept. Each of these is essential to an optimal quality of life, and here’s how they work.

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Altura Learning Improving Communication with Those in Care Online Training
Tips for Improving Communication with Those in Care
May 25, 2017

Communication is and will always be, an integral part of everyday life. Good communication can positively impact relationships, while bad communication can absolutely destroy relationships. Positive patient-centred communication with those in aged care is especially important. Patients who can positively communicate with their loved ones are able to maintain their dignity and self-esteem, and they experience lower stress levels.

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Altura Learning Social Care Online Training
Positive Impact: Why Grandparents are key to Children’s Development
March 14, 2017

Grandparents fill an irreplaceable role in a child’s development: Pillars of wisdom and sources of support, they possess a unique understanding of a family’s history and traditions. They love their grandchildren with unconditional affection that matches that of a child’s own parents, and though some families are separated by distance or circumstance, being able to connect with a grandchild frequently fosters a relationship that can influence a child to define values, flourish in self-confidence and strengthen the bonds of family. Here is why Grandparents are key to Children’s Development.

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Altura Learning Online Gastronomy Care Training
The Gastronomy List by Gary Campbell
March 12, 2017

This is a story about a family and what meal times meant to them over the years. About how important it was to them to have people at the table who were happy.

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Altura Learning Online Elderly Exercise Care Courses
Getting physical: The short and long-term benefits of keeping active
January 16, 2017

Physical activity is critical to human health. Even the simplest movement is advantageous when compared to complete lethargy but, the more active an individual can be, the better their health. The Archives of Internal Medicine reports that even individuals age 85 and up who have led sedentary lifestyles their entire life can benefit from physical activity. Furthermore, they enjoy a better quality of life, they are healthier and they live longer when compared to peers of similar age that remain sedentary. Here are some key short and long-term benefits of keeping active.

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Altura Learning Online Dementia Music Care Training
Music to their ears: How music therapy is helping Dementia Care
December 29, 2016

Reports about how music therapy is helping in dementia care are accumulating. Taken together, the observations offer a compelling picture of how this simple step that can make the lives of millions of people living with dementia more successful and supporting the work of their caregivers.

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