Care Certificate – Standard 14: Handling Information (2025)

By the end of this course, you should be able to:

* Describe the agreed ways of working and legislation regarding the recording, storing and sharing information including digital systems
* Explain why secure systems and data protection are vital for maintaining confidentiality and privacy when recording, storing and sharing information.
* Demonstrate how to keep records that are up to date, complete, accurate and legible in line with organisational policies and data protection requirements.
* Explain how to report concerns, and to whom, if agreed ways of working for handling information have not been followed, or if there is a breach of confidentiality or data loss.